Location:

2727 N CENTRAL AVE, PHOENIX, Arizona 85004 United States of America

Job Title: Business Analyst

Location: Phoenix, AZ (on-site)

Job Type: Full-Time

About the Role:We are seeking a motivated and detail-oriented Business Analyst to join our Operations team. This early-career opportunity is perfect for someone who thrives on solving problems, streamlining processes, and working collaboratively across departments to drive results. In this role, you will support initiatives that improve operational efficiency, enhance customer and team member experiences, and align business needs with technical solutions.

Key Responsibilities:

+ Analyze current business processes and identify gaps and areas for improvement

+ Work cross-functionally with business and technical teams to gather, document, and validate requirements

+ Translate complex business needs into clear and actionable documentation (e.g., user stories, process maps, workflows)

+ Support implementation of process improvements and monitor outcomes

+ Perform data analysis to support decision-making and provide meaningful insights

+ Assist in project planning and execution, ensuring tasks are completed on time and aligned with business goals

+ Communicate effectively with stakeholders at various levels of the organization

Qualifications:

+ Bachelor’s degree in Business, Information Systems, or a related field

+ 0–2 years of relevant experience (internships, academic projects, or coursework considered)

+ Strong written, verbal, and analytical skills

+ Ability to understand and synthesize complex requirements

+ Proactive and curious mindset with a focus on continuous improvement

+ Comfortable collaborating with cross-functional teams in a fast-paced environment

+ Proficiency in Microsoft Excel and PowerPoint; familiarity with tools like SQL, PowerBI, or JIRA is a plus

What We Offer:

+ Structured training and mentorship for career growth

+ Opportunities to work on meaningful projects that impact business performance

+ A collaborative and inclusive team environment

+ Competitive salary and benefits package

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.